Researchers have demonstrated that managing knowledge can add substantially to the chances of success for IT-enabled business projects.
Based on research, we suggest five broad principles that are critical to understanding and managing knowledge risks in your next innovative project.
Research Method
Dr. Blaize Horner Reich of Simon Fraser University and her colleagues spent three years examining knowledge-risk management through interviews and a survey
The five principles:
Establish a learning climate.
Mitigate knowledge loss.
Create channels for knowledge flow.
Develop a shared team memory.
Use the risk register.
The article outlines specific practices to help you establish the five principles in your next projects.
Have you developed any techniques to manage knowledge risks such as people leaving the project or a consultant who won't transfer important knowledge?
How does a sponsor help or hinder your ability to build a project team that can share knowledge and learn?
Have you built or used any innovative ways to share information and knowledge within a team (eg wikis)?
